Fast Swap, Far Ride
Leading Electric Two-Wheelers Battery Swap Station Supplier
Global Users
Operating Vehicles
Batteries
Battery Swapping Cabinets
Covered Cities
Co-founded by Hello Inc., Ant Group and CATL, it integrates the core advantages of the three parties — Hello Inc.'s operational experience and user base, Ant Group's digital technology and ecological resources, and CATL's battery R&D strength and safety guarantees — to supply customers with high-performance hardware and comprehensive operational support.
Focusing on food delivery rider fleets and urban commuting scenarios, it offers customized hardware including battery swap cabinets, multi-specification batteries and high-performance two-wheeled electric vehicles. These precisely match the energy supplement and efficient operation needs of two-wheeled travel, achieving seamless alignment between hardware configuration and business scenarios.
Leveraging intelligent networks to improve operational efficiency, it helps merchants shorten the investment return cycle. Backed by operational experience in over 100 countries and an ecosystem of more than 800 Million users, it provides end-to-end support from hardware selection and deployment to post-operation maintenance and data optimization, fully empowering enterprises to boost revenue and enhance profitability.








With 10+ years of global operational experience and a business footprint covering 100+ countries, HelloSwap boasts both top-tier hardware & software solutions and end-to-end operational empowerment capabilities. Leveraging practical experience in serving 1B users, managing 15M+ vehicles and 500K+ battery swapping cabinets, we drive partners to achieve "rapid launch, efficient operation, and sustainable profitability" through data-driven approaches.
Combining multi-dimensional research on target market policies, travel habits and other factors, along with algorithmic models based on tens of millions of user data, we tailor-make expansion paths and business models. Focusing on swapping point selection, pricing and user acquisition, we realize precise adaptation of "one strategy per market" and significantly reduce trial-and-error costs.
A transnational operational expert team accompanies the entire "preparation-launch-operation" cycle: in the early stage, it assists in qualification application and site planning; after launch, it dispatches experts to conduct practical training on equipment operation, customer service and other core capabilities; during the operation period, it synchronizes industry best practices to optimize operational efficiency.
We help build an integrated operation hub of "battery swapping service center + intelligent scheduling + supply chain support" and provide standardized plans for service center and assembly facility construction. Through the intelligent scheduling system, we realize dynamic matching of cabinets, batteries and vehicles; combined with experience in managing 6M+ shared batteries, we ensure efficient operation of the swapping network and enhance user satisfaction and repurchase rate.
Professional Consultation: Provide online and offline product consultations, promptly addressing inquiries about parameters, compatibility, and other issues.
Customized Solutions: Develop tailored battery configurations based on customer needs (e.g., electric vehicle type).
Efficient Delivery: Partner with top logistics providers to ensure safe and fast battery delivery to specified locations.
Installation Guidance: Offer detailed installation manuals and videos, with on-site professional assistance arranged when necessary.
Warranty Policy: Clearly define warranty duration and return/refund conditions to protect customer interests.
Maintenance Response: Quickly handle fault reports with committed repair timelines.
Reach us via WhatsApp, phone, or email.
Assess the project and determine the best cooperation model.
Develop a project roadmap based on the chosen cooperation model.
Deliver software, hardware, and service support.