HelloPower: Scalable, Intelligent Energy Solutions for Two-Wheeler Mobility

Urban two-wheelers are becoming an essential part of how people move, work, and deliver services in cities around the world. As electrification grows, the focus is gradually shifting from vehicles alone to the energy systems that keep them running efficiently, safely, and at scale.

HelloPower is an electric vehicle energy and service provider dedicated to two-wheeler mobility. It approaches energy supply not as a single product or device, but as a coordinated system—designed to support frequent daily operations, reduce operational friction, and improve day-to-day reliability for riders, operators, and cities.

Built on experience in large-scale mobility operations and battery technology, HelloPower develops and operates integrated energy solutions that help electric two-wheelers work as part of everyday urban life, across different markets and operating conditions.

From Mobility Experience to Energy Infrastructure

Experience at scale informs every solution.

HelloPower's work with millions of battery swaps of over 800 million global users provides insight into the realities of urban electric mobility. Intensive usage highlights how infrastructure, vehicle performance, and energy availability interact, allowing HelloPower to design systems grounded in real-world operations rather than theory.

Data-driven operations keep networks effective.

Through advanced monitoring, predictive analytics, and field testing, HelloPower ensures that energy systems for electric two-wheelers remain safe, responsive, and adaptable to varying demand, environmental conditions, and urban layouts.

A proven foundation for partners.

By combining operational expertise from Hello Inc., battery innovation from CATL, and digital capabilities from Ant Group, HelloPower delivers robust, scalable systems ready for deployment across diverse markets. Partners benefit from solutions informed by experience, validated by data, and engineered for dependable performance.

A System Approach to Two-Wheeler Energy

Building on real-world insights, HelloPower organizes its energy solutions into three interconnected layers, each delivering tangible value for urban mobility and partner operations.

Energy Access

Predictable energy with city-wide coverage.

Standardized swappable batteries combined with a strategically distributed station network ensure vehicles stay in operation throughout the day. This approach eliminates long charging delays, reduces range uncertainty, and supports frequent urban use.

Operational Reliability

Infrastructure engineered for real-world conditions.

Battery smart swap stations and batteries operate safely in extreme temperatures, withstand intensive daily use, and resist theft or tampering. Centralized monitoring and automated alerts enable rapid risk detection and response, ensuring dependable service for riders and operators.

Business Enablement

Efficiency, visibility, and growth for partners.

Digital tools track batteries and stations in real time, streamline maintenance workflows, and optimize fleet utilization. Predictive insights help partners reduce costs, maximize uptime, and make informed operational decisions, supporting long-term, sustainable growth.

Proven Performance in Urban Operations

Trusted by millions, deployed across hundreds of cities.

HelloPower's energy solutions support extensive daily operations across more than 500 cities, powering delivery, commuting, and urban service fleets. This reach demonstrates the infrastructure's ability to adapt to diverse urban environments, from dense city centers to suburban networks.

Reliable results under intensive use.

With over 5 million standardized batteries and millions of swap events handled each day, HelloPower has refined its systems to sustain 24/7 urban deployment. Every station and battery is tested for durability, safety, and efficiency, ensuring reliable performance for riders and partners.

Real impact, measurable results.

HelloPower's networks have contributed to over 100 million tons of CO₂ reduction, highlighting the environmental and societal benefits of two-wheeler electrification. Partners can rely on real-world metrics and actionable insights to measure operational performance, financial returns, and sustainability outcomes.

A platform ready for global deployment.

By combining operational experience, digital management tools, and modular energy infrastructure, HelloPower delivers scalable, resilient systems adaptable to local conditions. Partners and cities worldwide can implement electric mobility networks confidently, with predictable performance and measurable results.

The HelloPower Platform: Intelligent, Safe, and Scalable

HelloPower's comprehensive platform integrates smart battery swap cabinets, high-standard batteries, and purpose-built electric vehicles, all managed through advanced digital tools. Designed to connect hardware, software, and data, the platform delivers reliable, safe, and scalable two-wheeler energy networks.

Intelligent Battery Swap Cabinets

HelloPower's intelligent swap cabinets ensure that energy is always accessible when needed. They are engineered to withstand challenging environmental conditions and provide real-time monitoring, security, and safety features to guarantee smooth and reliable operations at scale.

Key features include:

• Intelligence: Stable charging and swapping in extreme cold and heat.

• Rapid Risk Control: Temperature and smoke monitoring with independent fire suppression.

• Human-Machine Collaboration: 24/7 support and intervention capability.

• High-Standard Protections: Outdoor-grade waterproof, dustproof, and explosion-proof design.

• Security Assurance: Multiple layers of protection active around the clock.

• Applied AI: Deep learning-based security detection algorithms for proactive monitoring.

High-Standard Batteries

HelloPower's batteries are developed in partnership with CATL, a global leader in lithium-ion battery manufacture, to provide long-lasting, high-performance power for two-wheeler fleets. Designed to meet multi-industry needs, these batteries are built for operational reliability across diverse urban environments.

Key features include:

• 4 Safeguard Designs: Multiple anchoring points, shockproof/tamper-resistant construction, high-density impact casing, and high-safety lithium cathode supplementation.

• 13 Intelligent Functions: Monitoring of SoC (Level), SoH (Health), charging memory, abnormality alerts, charger authentication, cell diagnostics, voltage, current, temperature, leakage, discharge authentication, RFID/NFC, and communication functionality.

• 8 Security Configurations: Proven overcharge, overdischarge, overcurrent, short-circuit, and temperature protections; plus auto-stop charging, leakage protection, and IP-rated waterproof/dustproof sealing.

• 5 Security Tests: Rigorous overcharge, overdischarge, short-circuit, overcurrent, and mechanical shock testing to ensure durability under intensive use

Purpose-Built Hello EV Vehicles

HelloPower's two-wheeled EVs are designed with high-demand urban operations in mind and optimized for speed, comfort, and safety. With a self-developed electric drive system, they offer superior performance for delivery and commuting, supporting heavy loads and demanding terrain.

Key features include:

• Motor: 1500W motor for faster acceleration.

• Controller: Deeply matched with HelloPower batteries for extended endurance.

• Bus Cable: 4-square-millimeter cables for higher current

• Tires: Super anti-slip and anti-thermal melting tires for high-speed stability.

• Shock Absorbers: Front and rear dampers for enhanced comfort.

• Brakes: Front and rear disc brakes with ceramic brake pads for reliable stopping power.

Advanced Digital Tools

The HelloPower platform integrates IoT, AI, and big data to provide real-time monitoring and efficient management of all assets, ensuring operational stability across fleets, stations, and batteries. These tools help optimize service utilization, reduce downtime, and enable proactive maintenance.

Key features include:

• LAN-Dedicated Electric Cabinets: Optimized for enterprise users with intelligent battery swap strategies.

• Real-Time Asset Status Monitoring: Early warnings and predictive intervention for batteries and cabinets.

• Timely O&M Intervention: Intelligent battery dispatching and cabinet/battery abnormality handling

• Big Data Supervision Solution: Mass information collection, electricity safety oversight, and network standardization for city-wide implementation

Empowering Global Mobility Through Tailored Solutions

Seamless integration for sustainable growth.

HelloPower's comprehensive platform isn't just about powering electric vehicles; it's about building ecosystems that sustain long-term growth. By combining cutting-edge technology with practical, real-world insights, we deliver scalable solutions that adapt to the unique demands of each market while ensuring operational efficiency across all stages of deployment.

A partnership-driven approach.

At HelloPower, we recognize that every successful deployment relies on strong partnerships. We work closely with local governments, fleet operators, and service providers to deliver a fully integrated solution. Through real-time insights, tailored support, and a commitment to operational excellence, we enable our partners to maximize the potential of their electric mobility networks.

Continuous innovation for tomorrow's mobility.

Looking ahead, HelloPower continues to invest in the research and development of next-generation solutions. Our commitment to innovation drives us to explore new technologies, improve operational efficiencies, and expand our platform's capabilities. This continuous evolution ensures that we stay at the forefront of urban mobility, creating sustainable, smart transportation solutions for a cleaner, more connected future.

Empowering cities, empowering people.

By providing reliable, adaptable, and scalable energy solutions, HelloPower is helping transform the way cities move. From enhancing the daily lives of riders to supporting fleets and operators with optimized tools, our mission is clear: to deliver the future of electric mobility today.

Shaping Tomorrow's Mobility: Partner with HelloPower

As cities grow and evolve, so must their transportation systems. HelloPower is at the forefront of this transformation, delivering energy solutions that are reliable, scalable, and tailored to the specific needs of urban e-mobility.

Through a combination of cutting-edge technology, real-time data, and deep industry expertise, we're enabling seamless integrations that empower cities, businesses, and fleet operators to scale quickly and efficiently. As we continue to innovate, we remain committed to fostering long-term growth and sustainability.

The journey to smarter, cleaner urban mobility is already underway. By partnering with HelloPower, you're choosing a proven platform that's ready to grow with you—delivering the future of transportation today.

Let's build the next chapter of urban mobility, together. Partner with HelloPower.